Cancellation Policy
Effective Date: July 16, 2026
If you've changed your mind and would like to cancel your order, we're here to make the cancellation process as simple as possible.
Orders may be cancelled within 24 hours of placement, provided the order has not already been processed or shipped.
To request a cancellation, please contact our Customer Service team as soon as possible:
Email: support@horizonrecreation.com
If your order has already shipped, we are unable to cancel it. However, once your order has been delivered, you may request a return in accordance with our Return & Refund Policy.
Please note that approved change-of-mind returns after shipment are subject to a 20% restocking fee, and customers are responsible for return shipping costs.
Horizon Recreation
Website
https://www.horizonrecreation.com
Business Hours
Monday–Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed
(Mountain Time)
Business Address
Centennial, CO
United States
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