Privacy Policy

Effective Date: July 16, 2026

1. Introduction

Horizon Recreation ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Horizon Recreation.

This Privacy Policy applies to our website, https://www.horizonrecreation.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

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2. Definitions and Key Terms

Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preferences or login information.

Company: When this policy mentions "Company," "we," "us," or "our," it refers to Horizon Recreation, located in Colorado, United States, which is responsible for your information under this Privacy Policy.

Country: United States.

Customer: Refers to the individual, company, or organization that purchases products or uses services provided by Horizon Recreation.

Device: Any internet-connected device such as a phone, tablet, laptop, desktop computer, or similar device that can be used to access our website.

IP Address: Every device connected to the Internet is assigned an Internet Protocol (IP) address, which may be used to estimate geographic location and assist with fraud prevention and analytics.

Personnel: Individuals employed by Horizon Recreation or contracted to perform services on behalf of Horizon Recreation.

Personal Data: Any information that directly or indirectly identifies an individual, including but not limited to name, email address, shipping address, billing address, phone number, payment information, and browsing behavior.

Service: The products and services provided by Horizon Recreation through our website.

Third-Party Service: Refers to trusted providers we use, including Shopify, Google Analytics, Facebook Pixel, Klaviyo, payment processors, shipping carriers, and similar service providers.

Website: https://www.horizonrecreation.com

You: Any person or entity using our website or purchasing products from Horizon Recreation.

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3. Information We Collect

We collect information when you:

• Visit our website
• Create an account
• Place an order
• Subscribe to our email list
• Contact customer support
• Fill out forms
• Participate in promotions or surveys

Personal Information Collected

We may collect:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• IP address
• Device information
• Browser information
• Browsing behavior
• Purchase history

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4. How We Use the Information We Collect

We may use your information for the following purposes:

To Personalize Your Experience

Your information helps us provide a better shopping experience.

To Improve Our Website

We continually improve our products, website functionality, and customer experience.

To Improve Customer Service

Your information allows us to respond efficiently to customer service requests.

To Process Transactions

We use your information to process payments, fulfill orders, and arrange shipping.

Marketing Communications

If you subscribe to our marketing emails, we may send promotions, product updates, and special offers. You may unsubscribe at any time.

Fraud Prevention

We use certain information to help detect and prevent fraudulent transactions.

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5. Information from Third Parties

5.1 End User Information from Third Parties

We may receive information from social media platforms or advertising partners if you interact with Horizon Recreation through those services.

5.2 Customer Information from Third Parties

We may receive information from:

• Shopify
• Payment processors
• Shipping carriers
• Fraud prevention services
• Google Analytics
• Facebook Pixel
• Klaviyo

We may also receive publicly available information where permitted by law.

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6. Sharing Your Information

We may share your information with:

Third-Party Service Providers

Including but not limited to:

• Shopify
• Shopify Payments
• USPS
• UPS
• FedEx
• Google Analytics
• Facebook Pixel
• Klaviyo

These providers only receive information necessary to perform their services.

Affiliates

Companies under common ownership or control, if applicable.

Business Transfers

If Horizon Recreation is involved in a merger, acquisition, financing, or sale of assets.

Legal Requirements

When required by law or to protect our legal rights.

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7. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Maintain shopping cart functionality
• Analyze website traffic
• Improve website performance
• Measure advertising effectiveness
• Deliver personalized advertisements

Cookie categories include:

• Essential Cookies
• Analytics Cookies
• Marketing Cookies

For additional information, please review our Cookie Policy.

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8. Data Security

We implement reasonable security measures to protect your information.

These include:

• SSL encryption
• Secure payment processing
• PCI DSS compliant payment processing
• Restricted employee access
• Secure hosting through Shopify

Although we strive to protect your personal information, no method of transmission over the Internet is completely secure.

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9. Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Current retention periods include:

• Transaction records: 7 years
• Marketing information: 2 years

Information may also be retained where required by law.

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10. Your Rights

Depending on applicable law, you may have the following rights:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain processing activities
• Request a copy of your data

To exercise these rights, please contact:

Email: devo@horizonrecreation.com

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11. Children's Privacy

Our website and services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children under 18.

If we become aware that such information has been collected, we will delete it promptly.

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12. International Data Transfers

Although Horizon Recreation primarily serves customers within the United States, some of our third-party service providers may process information outside your state or country.

By using our website, you consent to such transfers where permitted by law.

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13. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.

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14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will become effective immediately upon posting the updated policy on this page.

Your continued use of our website constitutes acceptance of any revised Privacy Policy.

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15. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Horizon Recreation

7653 S Grape St

Centennial, CO 80122

United States

Phone:
(866) 403-8688

Email:
support@horizonrecreation.com

Data Privacy Questions:
devo@horizonrecreation.com

Customer Service Hours

Monday–Friday

9:00 AM – 5:00 PM EST